Refund policy

RETURNS & EXCHANGES CRITERIA

  • Items must be returned within 10 days of receiving it.
  • All items must be unused.
  • All items must be in the original packaging and in good condition.
  • All red-line Sale items are FINAL SALE and cannot be redeemed for store credit, refund, or exchange.
  • All SHIPPING COSTS are the responsibility of the customer and is only REFUNDABLE through STORE CREDIT.
  • Upon inspection, the item has to be in resealable condition.
  • Any DAMAGED PRODUCTS must have photos sent to our email in order to receive a refund.

Items with any of the following conditions cannot be returned:

  • All red-line sale items.
  • Items with broken product seals.
  • Items that have been damaged through customer use or abused.
  • Items not purchased through beautyzonesupply.com

*Note: Returned products will be inspected and if items are determined to be used, damaged or tampered with, will be non-refundable. Refunds will be issued as store credit in the form of a gift card.